Frequently Asked Questions
How do I order meals?
Do I have to order a certain number of meals?
No- but please make sure your order value is at least $50
What is the price of the meals?
Please refer to our Menu section for the most up to date pricing of our meals.
What does regular and large mean?
How do I pay for my meals?
Our preferred payment method is credit card or debit card through the office with the payment for each order deducted the day before delivery.
What happens if my meals are paid for me by a community care organization under a Home Care Package, can I still receive Choice Fresh Meals?
We deal with many of the major community care organizations such as Freemasons, Villa Maria, Southern Cross, Annecto and ACES. If you would like to receive our meals as part of your HCP programme.
When are my delivery days?
Do I have to be home to receive my meal delivery?
Will the delivery driver put the meals in my fridge for me?
What happens if I dislike certain foods?
If there are vegetables that you cannot eat or do not like, please inform our staff when you first become a customer. We will make sure that your meals do not include the nominated item.
What happens if I have special dietary requirements such as a diabetic?
Do you have Gluten Free meals?
Why are Choice Fresh Meals chilled and not frozen?
How do I reheat my meals?
How long will the meals keep?
Our meals have a ‘use by date’ of three days fridge and 3 months freezer from the date of delivery. This assumes that the meals are kept at or below 5° in the fridge.